Knowledge Center

Business Automation

Workflows, approvals, invoice automation, OCR processing, and practical process automation patterns.

All categories

Business Automation guides

Approval Automation

  • What Is an Approval Workflow?

    An approval workflow routes requests—POs, discounts, invoices—through the right people and rules before action is final, with a clear audit trail.

Business Process Automation

  • What Is Business Process Automation?

    Business process automation uses software to execute repeatable workflows—handoffs, checks, and updates—so people focus on exceptions and decisions.

Document & Invoice Automation

  • How Invoice Automation Works

    Invoice automation captures invoice data, validates it, routes approvals, and posts to accounting—focusing on the business workflow, not OCR internals.

  • How OCR Invoice Processing Works

    OCR invoice processing extracts supplier, invoice number, dates, tax, and line items from invoice images or PDFs, then flags AP exceptions for review.

Workflow Automation

  • What Is Workflow Automation?

    Workflow automation orchestrates tasks, states, and handoffs across people and systems so work moves forward by rules instead of inbox chasing.

  • How CRM Workflow Automation Triggers Work

    CRM workflow triggers start from an event, check conditions, then run actions. Safe design covers delays, repeats, duplicate runs, and what happens when an action fails.