• Workflow-Aligned POS
  • Malaysia-Wide Delivery
  • Deep Integrations

Customizable POS When Standard Software Cannot Match How You Work

Many teams outgrow one-size-fits-all POS products because their functions, lanes, and workflows are not average. We deliver a customizable point-of-sale layer—so checkout, roles, and integrations reflect how you actually operate, across retail, F&B, services, and multi-outlet chains in Malaysia.

Checkout to Insight

From sale and tender through sync to systems you rely on—then measurable insight.

ORDER
Basket, Promos, Staff Roles
PAY
Tap, Split, Tips, Reconcile
SYNC
ERP, Stock, Memberships
INSIGHT
Margin, SKUs, Outlets

Stages highlight in sequence while the spine carries a moving signal.

When Standard POS Is Close—but Never Quite Right

Packaged POS is built for common scenarios. If your pricing rules, kitchen or service flow, membership programme, or how you must tie into ERP and channels do not match that mould, staff end up with workarounds—extra clicks, offline spreadsheets, and reconciliation pain.

A customizable POS is shaped around your functions and workflow requirements: the screens and paths your team needs, the approvals you require, and the integrations you already rely on—without forcing you into a generic template or a long fight with product roadmaps.

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Years Shipping Systems

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Delivered Solutions

What We Stabilise on Day One

  • Role-Safe Operations

    Manager overrides, void policies, and outlet scopes that match accountability—not generic defaults.

  • Integration Truth

    Fewer silos: sales, stock, and customer events propagate on rules you approve.

  • Measurable Throughput

    Latency-aware UX for peak-hour queues; resilient offline-first patterns when you need them.

  • Future-Proof Contracts

    Documented APIs and data ownership so you can evolve without a rip-and-replace.

Integrations That Match Real Malaysian Stacks

Your configurable POS should sit cleanly in the middle of operations—we connect it to ERP, accounting, commerce, messaging, payments, kitchens, bookings, and analytics in ways that fit your stack. We support teams across Malaysia—from Johor Bahru (HQ) to Kuala Lumpur, Selangor, Penang, and beyond—for discovery and staged rollouts.

ERP & accounting

Sync sales, stock, and revenue lines with your ledger—AutoCount, SQL Account, SAP-style exports, or bespoke APIs.

Membership & Loyalty

Tiers, points, redemptions, and customer profiles that match how you run programmes—not a generic template.

Ecommerce & Omnichannel

One catalogue and inventory truth across in-store POS and your online store—pickup, delivery, and marketplace hand-offs.

WhatsApp, email & SMS

Receipts, reminders, and campaign triggers from transaction events—with PDPA-conscious consent and audit trails.

Payment Gateways

Terminal + online acquiring: split settlements, tips, multi MID, and reconciliation exports your finance team can audit.

F&B: Ordering & KDS

Table service, QR ordering, kitchen display, course firing, and modifiers—aligned to how your kitchen actually runs.

Booking & Appointments

Link POS to slots, deposits, and service SKUs—ideal for clinics, salons, and experience-led retail.

Analytics & BI

Margin by outlet, basket mix, staff performance, and cohort behaviour—fed into dashboards your team will actually use.

Trust & Delivery Discipline

The same delivery discipline we apply across complex software projects—clear milestones, documented interfaces, and straightforward commercial terms.

Certified Digital Provider Cues

Malaysia Digital ecosystem alignment and MDEC / MD Status contexts—useful when procurement asks for proven digitalisation partners.

Documentation-first handover

Integration endpoints, environments, and operational runbooks—so your IT vendor or internal team can support releases confidently.

Human Rollout Support

Training paths for cashiers, supervisors, and HQ finance—plus HRD-claimable training contexts where applicable.

Running a Spa? Consider ThaiPos for a Ready-Made, Subscription-Based POS

If you operate a spa, massage centre, or wellness studio and prefer a ready-made POS system on a predictable monthly subscription—instead of a tailored configuration project—consider ThaiPos, our sister product also owned and operated by Xantec.

ThaiPos is purpose-built for spa workflows—therapist scheduling, room and bed allocation, package and membership sales, tip handling, and commission tracking—so you can subscribe, switch on, and run without bespoke development. Visit thaipos.my to compare plans and book a demo.

Frequently Asked Questions

When Is a Customizable POS a Better Fit Than a Standard Off-the-Shelf Product?

When your day-to-day functions, approval flows, pricing rules, or how you must connect to ERP and channels do not line up with packaged software—before you resort to spreadsheets, duplicate entry, or brittle workarounds.

Can You Integrate Our POS With AutoCount or Other Malaysian Accounting Stacks?

Yes. We design API-first bridges and batch-safe exports so sales, taxes, and inventory movements reconcile with your accounting policy—including approaches commonly used with AutoCount-style environments.

Do You Support Restaurants and Multi-Outlet Retail?

We build outlet-aware permissions, central catalogue governance, and operational dashboards—whether you run a single flagship store or a distributed chain.

How Do You Approach LHDN e-Invoicing and Compliance?

We align transaction capture with your invoicing middleware strategy—so receipts, invoices, and audit trails stay consistent with Malaysian requirements as your rollout evolves.

Will Our Team Own the Source Code?

Yes—upon agreed milestones and settlement, you can own the deliverables per contract. We also provide documentation so you are not locked into a single vendor for routine changes.

What Is a Realistic Timeline for Rolling Out a Customizable POS?

A focused first phase—core checkout, payments, inventory, and your priority integration—typically spans months rather than days; scope, integrations, and UAT windows set the plan.

Ready to Align POS With How Your Business Actually Runs?

Share your outlets, must-have functions, and integration landscape. We will outline a configurable approach and phased rollout you can evaluate with confidence.