Knowledge Center
API & Integration
APIs, middleware, webhooks, data mapping, and system integration concepts used to connect business software.
API & Integration guides
Accounting & ERP Integration
- How Accounting Software Integration Works
Accounting integration connects sales, POS, ecommerce, or ops systems to the ledger through APIs, mappings, controls, and reconciliation—not blind data dumps.
- How AutoCount API Integration Works
AutoCount API integration connects ecommerce, POS, or custom apps to AutoCount through authenticated API calls, mappings, and controlled document posting.
API Integration
- What Is API Integration?
API integration connects software systems so they can exchange data and trigger actions automatically through documented application programming interfaces.
- How Does an API Work?
APIs let software request and send data through defined endpoints, methods, authentication, and response formats—forming the backbone of modern integrations.
- What Is a Webhook?
A webhook is an event-driven HTTP callback: when something happens in one system, it pushes a notification payload to a URL you control.
- API vs Webhook: What’s the Difference?
APIs are request/response interfaces you call; webhooks are event push notifications. Learn when to use each—and how they work together.
Data Synchronization
- What Is Data Mapping in Integrations?
Data mapping defines how fields, codes, and values in one system correspond to another so integrations transfer meaning—not just raw text.
- What Is Data Synchronization?
Data synchronization keeps information consistent across systems over time—through one-way or two-way updates, conflict rules, and reconciliation.
Ecommerce & POS Integration
- How POS to Accounting Integration Works
POS-to-accounting integration posts sales, tender types, and related stock movements into accounting so daily takings match the ledger without spreadsheet rekeying.
Middleware
- What Is Middleware in System Integration?
Middleware is a hub between applications that routes and transforms data so systems integrate without brittle point-to-point sprawl—when a hub is worth it.
- How Does Middleware Work?
Middleware runtime: authenticate, transform, call targets with retries and idempotency, quarantine bad messages, and log enough to replay safely.
- Middleware vs Direct API Integration
Decision matrix for middleware hubs vs direct API links—plus a concrete ecommerce, POS, and accounting scenario to choose the right pattern.
WhatsApp & Messaging Integration
- How WhatsApp to CRM Integration Works
WhatsApp–CRM integration connects conversations to customer records so teams share context, assign owners, and track follow-ups without losing chat history.
- How WhatsApp Invoice Automation Works
WhatsApp invoice automation uses chat as the intake channel—media, shared inbox, and case creation—then hands off to OCR and AP workflow controls.