Below guideline show how to discard spam mail inside your cPanel :
1. Open your email client or webmail to get the full email header
Email client
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Once get the email may check for the “Return-Path” sources may refer below guideline for view email client header.
Example below: The exact email is come from msc8286@gmail.com therefore may need to discard the email.
Webmail
- Once get the email header (Roundcube or Horde) may check for the “Return-Path” sources.
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After that, access to your cPanel by accessing the URL as https://cpanel.domainname/ or https://domainname:2083/ .
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Click on the Email Filters icon on the main screen of your cPanel interface.
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Click on Manage Filters from the respective email address.
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In the Rules From and contains or any set rules you wish for to discard the spam mail.
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Insert the spam mail Return-Path as above example the spam email header is msc8286@gmail.com,
Click Create.
For your information: Account level filtering is the same as user level filtering, with the only difference that the filters created here are applied globally for the whole cPanel account.