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Migrate DNS record from DNS Zone Hosting to Free DNS Zone

Practical steps: Migrate DNS record from DNS Zone Hosting to Free DNS Zone

Last updated: 2026-05-13

To transfer the domain DNS records from your current DNS Zone hosting to your provider Free DNS Zone, the process consists of two main parts as detailed below.

Please be aware that there will be a certain period of downtime for your services, as the update to the domain nameserver necessitates a propagation time of approximately 18-72 hours before it can be fully resolved. Thus, it is recommended that you copy the DNS records from the current DNS Zone Hosting and paste them into the Free DNS Zone before proceeding with the nameserver update to reduce downtime.

Part 1: Transfer the DNS records from DNS Zone hosting to Free DNS Zone

  1. Log in to the DNS Zone hosting control panel.

  2. Click on Domains and then select Edit DNS zone records.

  3. All records will be displayed as shown in the example below. Please note down all the DNS records except the NS records as they are no longer needed.

  4. Access your billing account and follow the knowledge base here to add all the DNS records into the your provider Free DNS Zone. Once all records are added, it should appear as shown in the screenshot below.

  5. Please click on the Save Changes button.

Part 2: Update Domain DNS

You need to update the domain nameserver as outlined below to point to the FREE DNS ZONE.

For .my domain names, please contact the domain Technical Contact for assistance with the nameserver update. You can check your domain Technical Contact here.

For domains billed in MYR currency:

ns184.mschosting.com (103.18.244.52)

ns185.mschosting.com (103.7.8.73)

ns186.mschosting.com (173.248.178.38)

For domains billed in SGD currency:

ns187.sgcloudhosting.com (103.18.244.52)
ns188.sgcloudhosting.com (103.7.8.73)
ns189.sgcloudhosting.com (173.248.178.38)

Note: Once the nameserver is updated, please allow 18-72 hours for the domain DNS propagation period before it resolves accordingly.

Linked procedure

Part 1:

To begin, you must update the domain nameserver as indicated below to link it to our complimentary DNS ZONE. Please note that it may take approximately 18-72 hours for the DNS modifications of your domain to fully take effect.

If your domain name is already associated with certain DNS Zone records, it is advisable to complete “Part 2” first in order to minimize downtime before altering the domain nameserver.

For domains under your provider.my and your provider.com

ns184.mschosting.com (103.18.244.52)

ns185.mschosting.com (103.7.8.73)

ns186.mschosting.com (72.18.132.251)

For domains under your provider.sg

ns187.sgcloudhosting.com (103.18.244.52)
ns188.sgcloudhosting.com (103.7.8.73)
ns189.sgcloudhosting.com (72.18.132.251)

If your domain name ends with .my, please contact the Technical Contact for the domain for assistance in updating the nameserver. You can find out who your domain’s Technical Contact is here.

Part 2:

Next, to manage your domain through the client area, please follow these steps:

  1. Log into our client area billing system at

MY: Please log in [here]

US: Please log in [here]

SG: Please log in [here]

  1. From the top menu, navigate to > Domains > Manage DNS.

  2. Click on Add New Zone and enter the domain name you wish to set up.

  3. Once you have entered the domain name under “Zone Name,” you may click Add Zone again.

(Optional: You may also input the IP address for your server connected to your hosting plan if you wish to direct this domain there.)

  1. Your domain DNS zones will appear at the bottom of the list.

  2. After the zone is added, you can begin adding A records, CNAME, TXT, and MX records. Simply click the EDIT button next to the domain.

  3. To add a new record, scroll down to the bottom. You will find an Add Record section.

  4. Remember to click on Save Changes for each DNS record you modify.

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