Domains — .MY

How to update contact information for .MY domain?

Practical steps: How to update contact information for .MY domain?

  1. You may refer to this link to log into the your provider Billing System.
    (See your client area documentation.)

  2. Click on ‘Domains’ >> ‘My Domains’ as shown in the screenshot below:

  3. Choose the domain name that requires modifications, click on the vertical 3 dots (…) next to the domain status, and select ‘Edit Contact Information’.

  4. You will be directed to the Contact Information page where you can modify the contact details as follows and click ‘Save Changes’.
    First Name
    Last Name
    Email Address
    Address 1
    Address 2
    City
    State
    Postcode
    Country
    Phone Number (+60.)
    Fax Number

Important: For changes regarding contact types (Organization <-> Individual) or the company name, please email from your billing account’s primary contact email, following the format below, to domain@your provider.my for further assistance.

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Subject: Update Registrant Contact Details for DOMAIN_NAME

For Organization Contact Type, please complete the following:

  • Contact Type: Organization
  • Company Name:
  • Company Registration Number:

For Individual Contact Type, please complete the following:

  • Contact Type: Individual
  • NRIC Name:
  • NRIC Number

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Notes: By proceeding, you agree to the Mynic Policy & Procedure.

Linked procedure

  1. Access the your provider Billing System here.

  2. If you have forgotten your password, click the “Forgot?” button to recover it. You will receive an email with the subject “Reset your password” from billing@your provider.my containing instructions for resetting your password.

  3. If you do not remember your security question and answer, please consult this link.

  4. To enable 2FA, follow the instructions provided in this link.

For additional assistance, please reach out to us at billing@your provider.my.

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