1. Discovery
Process interviews, system landscape, success metrics, risk register, and module shortlist with phase-two parking lot.
Accept: Signed scope summary and success metrics.
From process workshops in Johor Bahru to cutover weekend—we run ERP projects like operations, not endless customisation theatre.
We run ERP Johor projects in phases: discovery, solution design, configuration, data migration, UAT, training, go-live, and hypercare. Each phase has deliverables and acceptance criteria so go-live is planned—not hoped for.
Review modules and support before kickoff so technical scope and post-go-live care stay aligned.
Six phases you can audit. We do not skip UAT to “save time”—that cost returns as month-end chaos.
Process interviews, system landscape, success metrics, risk register, and module shortlist with phase-two parking lot.
Accept: Signed scope summary and success metrics.
App map, master data rules, chart of accounts, warehouse routes, roles/permissions, and integration sketch.
Accept: Approved solution blueprint.
Configuration, light customisations only when justified, staging environment, and integration stubs with monitoring hooks.
Accept: Staging demo of critical paths.
Trial data loads, reconciliation checklists, UAT scripts for sales/warehouse/finance, and defect burn-down.
Accept: UAT sign-off on critical scenarios.
Role-based training, cutover plan, freeze windows, and on-site or remote hypercare for the first posting week.
Accept: Go-live checklist completed.
Post-go-live fixes, reporting polish, and phase-two roadmap. Ongoing care packages live on Support—not a vague “we’ll support you”.
Accept: Handover pack + care option selected.
Custom modules require written ROI. Upgrades stay cheaper when we resist unnecessary Studio sprawl.
Business owners for sales, warehouse, and finance must attend workshops—ERP fails when IT attends alone.
Focused SME scopes often 8–16 weeks; manufacturing or multi-company longer. We publish a Gantt-style plan at kickoff.
Dirty masters, missing TINs, and unclear UoM are called out early—because they delay go-live more than any missing feature.
Your team: process owners, data stewards, UAT testers, and a single decision-maker for scope changes.
Xantec: solution lead, configurators, data migration support, trainers, and hypercare engineers.
Hosting can be Odoo.sh, your VPS, or another agreed environment—you own the instance and admin access. See Support for post-go-live care packages.
We prefer configuration first. Custom code is reserved for clear ROI cases so upgrades stay manageable.
You do. Hosting can be Odoo.sh, dedicated VPS, or another agreed environment. We document admin access and backup expectations.
Hypercare covers the first critical period. Longer-term care packages—response channels and hours—are listed on the Support page.
Yes. Many ERP Johor clients launch core trading apps first, then manufacturing or ecommerce—reducing risk and cash burn.
Trial loads, mapping sheets, and reconciliation sign-offs. Dirty data is the top delay risk—we flag it in discovery.
Training can be delivered in English and Bahasa as needed for Johor SME teams—role-based, not one generic walkthrough.
A half-day workshop clarifies scope, risks, and budget before you buy licences—then we point you to Support for post-go-live care options.