1. Log into cPanel (http://www.YourDomain.com/cpanel)
2. Go to ‘FTP Manager’ menu
3. Click on ‘FTP Accounts’
4. Click ‘Add FTP Account’
5. ‘Login’ is exactly as your sub domain name.
   Example: If your sub domain is support.xantec.com.my, enter ’support’ as login.
6. Enter Password.
7. Directory is your sub domain directory.
   Example: /home/xanrec/public_html/support/
8. Click ‘create’ to add this sub domain FTP user.

NOTE:
If you enter a single / in the directory box, the new FTP user will have access to the entire public_html directory and all directories under it. If you just want the new user to be able to access a sub-domain, just set the directory box to the same value as the sub-domain’s root name, which is listed in parenthesis on the sub-domain section of this control panel.

Please be aware that the new user will have read/write access to the directory you choose and every directory below it. For example, if you choose to add the user john, and give the user access to /home/xantec/public_html/john directory, the user will be able to add, edit, rename and remove any file or directory in /home/xantec/public_html/john.